Member Services

Young woman with red hair looking inside a black mail box

Member Satisfaction Survey Coming

A randomly selected group of members will receive a postcard this month asking them to complete a Benton REA satisfaction survey. If you receive one, please take 10 minutes or less to answer our questions. Each year, Benton REA seeks to understand our members’ satisfaction with the cooperative to improve customer service, reliability and the…

An electric car charger plugged into a Chevy Bolt

Electric and Plug-In Hybrid Vehicle Incentives Now Available

Members can now receive up to $100 from Benton REA towards the purchase of an electric vehicle. In April, the Benton REA Board of Trustees voted to approve the new incentive program, rewarding those members who choose to reduce their tailpipe carbon emissions and purchase electricity to fuel their daily driver. Incentive Requirements Members will…

#PowerOn logo

#PowerOn

Energy Assistance helps members power on through COVID-19 The last few months have taken a toll on our community, but we’re working together, supporting each other and powering on. If the COVID-19 outbreak had a negative financial impact on your household or business, Benton REA can help you stay up to date on your electric…

Senior woman and grandchild

Energy Help is Available

To ease the financial burden caused by energy costs on Benton REA’s low-income, senior or disabled residential members, Benton REA offers a discount of $24 each month to qualifying members. Qualifications: Combined annual household income that is equal to or less than 150% of the Washington state poverty guideline for two-member households. Applicants must be…

Image of a smartphone with the SmartHub app open

Introducing A New SmartHub Experience

SmartHub, Benton REA’s mobile payment and account app, underwent a facelift last month. You may have noticed the update to your app. If you don’t have the app yet, you can download it from the Apple Store or Google Play Marketplace. SmartHub has helped Benton REA members connect with their co-op since 2015. With a…

Graph of levelized billing payments

Level Out Your Monthly Payments

Levelized billing helps families stay on budget Fall is a great time to sign up for levelized billing on your Benton REA electric account. Levelized billing is sometimes called budget billing because it eliminates seasonally fluctuating payments and helps families stay within their monthly budget. Your levelized billing amount is determined by averaging your electricity…

High School Seniors, apply today. $8,00 and $4000 scholarships

Students: Apply Now for 2020 Scholarships and Youth Tour

Benton REA scholarship and Youth Tour applications are available online. Youth Tour applications are due December 3. Scholarship applications are due January 3, 2020. Seniors Graduating seniors whose parents are members of Benton REA and whose main residence is within Benton, Yakima or Lewis counties are eligible to apply forBenton REA’s scholarships. Up to five…

Benton REA's electric vehicle charging at a public station

An Electric Vehicle Ride-Along

Benton REA used social media to let me members follow its electric vehicle on a long trip. By Troy Berglund, community development and member relations manager at Benton REA. I love talking to our members about what they are interested in, particularly when it comes to energy. In recent years, there has been growing interest…

Illustration of a smart thermostat, a washing machine and a heat pump

New and Improved Rebates Starting October 1

New and Improved Rebates Starting October 1 Money Available for residential, commercial and agricultural improvements. Starting October 1, new rebates are available for Benton REA members who buy and install new, energy-efficiency home upgrades. Incentives have increased for the purchase of Energy Star clothes washers and dryers, heat pump water heaters, energy-efficient windows and insulation.…

FullSizeR_2_RBG

Youth Tour Applications Available Online

Applications for Benton REA’s Youth Tour are available online at BentonREA.org/youth. Benton REA will select two area students to represent the cooperative on an all-expenses-paid trip to Washington, D.C., June 18-25, 2020. Children of Benton REA members who are in their sophomore or junior year of high school and whose main residence is in Benton,…