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Member Services

$3,500 Special Rebate Nissan Leaf Flyer

$3,500 EV Offer Expires April 1

As part of its effort to accelerate electric vehicle transportation alternatives across the United States, Nissan North America Inc., is offering eligible Touchstone Energy Cooperative member organizations such as Benton REA a special incentive toward the purchase of the all-new, 100 percent electric Nissan Leaf. With each qualified purchase, eligible buyers can receive a $3,500…

Benton REA’s Troy Berglund, community development and member relations manager, in Olympia with City of West Richland Public Works Director Roscoe Slade, Senator Sharon Brown and West Richland Mayor Brent Gerry

Serving You in Olympia and D.C.

Benton REA is active in the state legislature and U.S. Congress to ensure laws passed will benefit members and keep electricity affordable The Washington State Legislature is in session, and Benton REA is working to protect the interests of its members. Troy Berglund, community development and member relations manager, recently visited Olympia where he met…

SmartHub app logo

On-the-Go with Benton REA’s SmartHub App

You can access your electric use history, report electrical outages, pay your bill and read Benton REA news right from your phone. Benton REA’s SmartHub app is designed with your busy life in mind. If you haven’t yet signed up for a SmartHub account, go to www.BentonREA.org. Click the red “Pay My Bill” button and…

Illustration of two men talking to each other on cell phones and one reaches into the other's pocket to grab cash

Look Out for Scams

Look Out for Scams Unfortunately in today’s world, scams are inevitable. Scammers can threaten you with everything from legal action involving the IRS to turning off power to your home. Utility scams often involve an individual or group posing as an employee of your electric cooperative. The scammer may use threatening language to frighten you…

Five kids smiling and running out of a school building at the end of the school day

Community Donations Still Available in 2018

As the year comes to a close, the Benton REA Board of Trustees wishes to remind members of the community donations available to local organizations who impact the lives of Benton REA members. Benton REA recognizes that, in addition to the basic needs of serving electricity, it is committed to positively impacting the communities within…

Cover Image of the 2019 Ruralite Calendar

Where’s My Calendar?

1,000 copies of Ruralite’s 2019 calendar are available to be picked up at either Benton REA office located in Prosser or West Richland. To save on the cost of printing and mailing a calendar to every Benton REA member, Benton REA’s member services department chose to not insert calendars into Ruralite magazines this year. By…

High School graduates wearing graduation gowns and holding their caps above their heads

Scholarships Available for Members’ Children

Your son or daughter could earn one of five $8,000 scholarships from Benton REA if he or she applies by January 4, 2019. Current high school seniors whose parents are members of Benton REA and whose main residence is within Benton, Yakima or Lewis counties are eligible to apply for a Benton REA college scholarship. The cooperative…

89

Members Rate Benton REA Higher than National Satisfaction Score

For the second year in a row, you gave Benton REA an ACSI (American Customer Satisfaction Index) score of 89 out of 100. You rated Benton REA 12 points higher than the cooperative utility industry in the 2018 ACSI report. In July, Benton REA hired an independent company to survey 250 members. Members who responded…

Member Paying Bill at Prosser Office

Benton REA and PowerNET Expand Office Hours

Starting October 1, Benton REA and PowerNET will open earlier in Prosser and will remain open during the lunch hour in West Richland. The expanded office hours will allow members to speak with a member service representative as early as 7 a.m. on the phone and in person at the Prosser office. The West Richland…

Lady making an online payment with a credit card

Now Accepting American Express

Along with Visa, Mastercard and Discover Card, American Express has joined the list of debit/credit payment options available to Benton REA members and PowerNET customers. Automated Payments To update your automated payments with your American Express card, simply log in to your SmartHub account or speak to one of our member service representatives. Signing up…