Contact Us
Report an Electric Outage
Call 509-786-2913 or 1-800-221-6987
Main Phone Number
Mailing Address
PO Box 1150
Prosser, WA 99350
Billing Information
Payment Line: 844-255-3685
When calling about your electric account, please be prepared to give the name and account number that appears on your bill. Your account number identifies your electric service on our system and helps speed up responses to questions you may have about your account.
Contact the Billing Department
Contact Billing
Energy Conservation
and Rebates
Contact Member Services Department
Contact Member Services
Engineering and
New Construction
Contact the Engineering Department
Contact Engineering
PowerNET Internet, Computer Repair and IT
Contact PowerNET Internet, Computer Repair and IT
Contact PowerNET

Prosser Office
- 509-786-2913
- Toll Free: 800-221-6987
- Fax: 509-786-0291
- 402 7th St. Prosser, WA 99350
- Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
- Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.
West Richland Office
- 509-967-2921
- Toll Free: 800-221-6987
- Fax: 509-967-2950
- 6095 W. Van Giesen West Richland, WA 99353
- Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
- Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.

Prosser Office
- PowerNET Customer Service: 509-786-4004
- Toll Free: 800-398-1232
- 402 7th St. Prosser, WA 99350
- Office Hours: Monday - Friday 7 a.m. - 5 p.m.
-
Phone Support Hours: Monday - Thursday 7 a.m. - 6 p.m.
Friday - Sunday 9 a.m. - 5 p.m. - Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.