Energy Assistance

COVID-19 Customer Support Programs

Benton REA has been working with our member-owners who are financially impacted by COVID-19, and will continue to do so as we work together to get through these challenging times.

In the early stages of the COVID-19 pandemic in our area, Benton REA made the decision to waive late fees and suspend disconnections for nonpayment to help members impacted by the pandemic. Later, the Governor of Washington issued a proclamation to mandate the suspension of disconnection of utilities for nonpayment and waive late fees, which is currently set to expire October 15, 2020.

Benton REA will continue to work with our members throughout this pandemic and beyond.

Benton REA is actively reaching out to members who have past due balances to ensure they are aware of the financial assistance programs that are available. We will continue to promote the programs seen below in various forms of member communications. Benton REA employees are actively working with the Benton REA Board of Trustees to create a new energy assistance program.

In addition to offering extended payment arrangements and additional provisions to waive late fees and disconnections, below is a list of the current energy assistance programs available to all qualifying members.

Income-Qualified, Senior and Disabled Discount

To ease the financial burden caused by energy costs on Benton REA’s low income senior or disabled residential members, Benton REA offers a discount of $24 each month to qualifying members.


  • Combined annual household income that is equal to or less than 150% of the Washington State poverty guideline for two-member households.
  • Applicants must be 62 years of age or older. The age criteria for qualification under the program can be waived if the applicant provides proof of disability through a current “Social Security Administration Retirement, Survivors and Disability Insurance Statement” for the applicable period.

To apply for this discount, download the discount application or contact Benton REA at 509-786-2913 or 800-221-6987.

Community Energy Assistance Programs

For other financial assistance, members can contact their local Community Action Committee. Other help may be available from community organizations. Contact Benton REA at 800-221-6987 for more information.

  • Pasco: 509-545-4042
  • Prosser: 509-786-3379

LIHEAP - Low Income Home Energy Assistance Program

Washington State Department of Social and Health Services

Veterans' Associations

Low-Income Energy Efficiency Rebates

Benton REA members whose household income is at or below 200% of the federal poverty guidelines may be eligible for assistance with paying for energy efficient home upgrades such as new:

  • Single Head Ductless Heat Pump
  • Heat Pump Water Heater
  • Duct Sealing
  • Insulation (including walls, floors and ceilings)
  • Whole House Air Sealing
  • High Performance Storm Windows

To verify eligibility in the program, members must apply online. Income requirements are listed on the online application. Documentation of your current income is required to apply.

Preferred documents to disclose your Adjusted Gross Income are:

  • 2017 IRS Forms 1040, 1040 A or, 1040 EZ -- Include only the page which states the AGI, usually page one. To protect your identity, cover or cross out Social Security Numbers on the document before submitting.
  • 2017 Social Security Statement
  • 2017 L & I Disability or Pension Statement

If you know that you do not qualify based on your annual income as listed on the form, please do not submit an application. Contact Benton REA's member services department at 509-786-8265 for more information.