Archive for September 2021
Members Give Benton REA An 89 Satisfaction Rating
For the fifth year in a row, Benton REA members gave their electric cooperative an 89 out of 100 rating in the American Customer Satisfaction Index questions included in the annual satisfaction survey. Each year, Benton REA seeks to understand members’ satisfaction with the cooperative to improve customer service, reliability, and the quality of our…
Read MoreMembers Support and Benefit from Power to Care Bill Assistance Program
In September 2020, Benton REA launched the Power to Care bill assistance program. One year later, the program is still helping members get through the pandemic together. Donating to the fund Each month, 449 members of the co-op choose to round up their electric bill to the nearest dollar, or to donate $1, $5 or…
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