Understanding My Billing Statement
The following example is a residential electric billing statement. Your bill may have different features and charges. Scroll down for definitions of terms that may be on your bill.
Please call 509-786-2913 if you have questions about your bill.
Front Side of Bill
Back Side of Bill
A - Contact Us
Contact our member experience representatives to make a payment, ask a question, or report an outage.
B - Message Center
Important messages will be listed here.
C - Billing Summary
Here you will find your past payments, current charges and total charges due.
D - Payment Stub
If you’re mailing your payment, include this bottom third of your billing statement. The front includes the amount due and account information. The back includes a form to update your contact information and payment methods. If you read your own meter, your payment stub will include a space to record this.
E - Energy Use Graph and Comparison Chart
Compare your current and previous electrical usage with the 12-month graph and chart. Knowing the length of your billing period and the average temperature during that time can help you understand changes in the amount of electricity you use.
F - Billing Details
For each of your electric accounts, look here for the meter number, rate schedule, service dates, meter read and total kWh used, as well as how these charges are calculated.