Contact Us

Report a Power Outage

1-509-786-2913 

Report Via Your SmartHub Account

Main Phone & Billing Information

1-509-786-2913

Contact a Member Experience Representative

Mailing Address

PO Box 1150
Prosser, WA 99350

 

Energy Conservation
and Rebates

509-786-2913

Contact Member Services

Engineering and
New Construction

509-786-2913

PowerNET Internet Services

509-786-4004

Contact PowerNET
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Prosser Office

  • 402 7th St. Prosser, WA 99350
  • Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
  • Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.

West Richland Office

  • 6095 W. Van Giesen West Richland, WA 99353
  • Office Hours: Monday - Thursday 7 a.m. - 5 p.m.
  • Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.
PowerNET logo

Prosser Office

  • 402 7th St. Prosser, WA 99350
  • Office Hours: Monday - Friday 7 a.m. - 5 p.m.
  • Phone Support Hours: Monday - Thursday 7 a.m. - 6 p.m.
    Friday - Sunday 9 a.m. - 5 p.m.
  • Warehouse Shipping & Receiving Hours: Monday - Thursday 7 a.m. - 4 p.m.