Member Services

Can you spare your pocket change? Round up your bill to help your neighbors and Benton REA will match our giving up to %5,000 (thru Oct. 31 2020)

Spare Change For Good

Round up your electric bill to help fellow member; Benton REA will match $5,000 What can you buy with $6? You could spend it on a large, flavored, cold brew and a tip at your favorite coffee drive-thru. Six dollars will almost pay for a car wash. If that $6 could be spent making a…

A young man sits on a couch looking at his cell phone - viewing his paperless bill

Stay In The Know

Accurate phone numbers and email addresses help Benton REA communicate with you about outages and billing At Benton REA, we strive to improve our operational efficiency so we can provide the most reliable electric service possible for our members. That’s you. We rely on data for nearly every aspect of our operations, which is why…

Property Manager Kari Kallio and Owner Don Winton accept a $80,196 window rebate from Benton REA for upgrades to the Westview Gardens Apartments in West Richland.

$80K Window Rebate Makes Energy-Efficient Upgrade Possible

If you live in or drive by Westview Garden Apartments on West Richland’s 38th Avenue, you will notice new paint and new roofs. What you cannot see is residents enjoying lower electricity bills from their new, energy-efficient windows. “The windows are awesome,” says one apartment resident. “Our electric bill is down about $30 a month…

A young couple stand at their mailbox holding envelopes they've received

Benton REA Pays $1.8 Million Back To Members During COVID-19 Pandemic

Ownership credits have traditionally been paid in December, but Benton REA is paying them early this year to help members power on through the pandemic If you are a Benton REA member and your 2020 capital (ownership) credit payment is $10 or greater, you will receive a check in the mail this summer. Going to…

Young woman with red hair looking inside a black mail box

Member Satisfaction Survey Coming

A randomly selected group of members will receive a postcard this month asking them to complete a Benton REA satisfaction survey. If you receive one, please take 10 minutes or less to answer our questions. Each year, Benton REA seeks to understand our members’ satisfaction with the cooperative to improve customer service, reliability and the…

An electric car charger plugged into a Chevy Bolt

Electric and Plug-In Hybrid Vehicle Incentives Now Available

Members can now receive up to $100 from Benton REA towards the purchase of an electric vehicle. In April, the Benton REA Board of Trustees voted to approve the new incentive program, rewarding those members who choose to reduce their tailpipe carbon emissions and purchase electricity to fuel their daily driver. Incentive Requirements Members will…

#PowerOn logo

#PowerOn

Energy Assistance helps members power on through COVID-19 The last few months have taken a toll on our community, but we’re working together, supporting each other and powering on. If the COVID-19 outbreak had a negative financial impact on your household or business, Benton REA can help you stay up to date on your electric…

Senior woman and grandchild

Energy Help is Available

To ease the financial burden caused by energy costs on Benton REA’s low-income, senior or disabled residential members, Benton REA offers a discount of $24 each month to qualifying members. Qualifications: Combined annual household income that is equal to or less than 150% of the Washington state poverty guideline for two-member households. Applicants must be…

Image of a smartphone with the SmartHub app open

Introducing A New SmartHub Experience

SmartHub, Benton REA’s mobile payment and account app, underwent a facelift last month. You may have noticed the update to your app. If you don’t have the app yet, you can download it from the Apple Store or Google Play Marketplace. SmartHub has helped Benton REA members connect with their co-op since 2015. With a…

Graph of levelized billing payments

Level Out Your Monthly Payments

Levelized billing helps families stay on budget Fall is a great time to sign up for levelized billing on your Benton REA electric account. Levelized billing is sometimes called budget billing because it eliminates seasonally fluctuating payments and helps families stay within their monthly budget. Your levelized billing amount is determined by averaging your electricity…