Benton REA and PowerNET Expand Office Hours

Member Paying Bill at Prosser Office

Starting October 1, Benton REA and PowerNET will open earlier in Prosser and will remain open during the lunch hour in West Richland.

The expanded office hours will allow members to speak with a member service representative as early as 7 a.m. on the phone and in person at the Prosser office. The West Richland office will open at 8 a.m. as usual but will remain open during the lunch hour.

“The expansion of Benton REA’s office hours will provide additional time for the Association’s members to conduct their business with Benton REA, either by phone or in person,” said Michael Bradshaw, general manager.

When the office is closed, members have several options for paying their bill, including online, by telephone, by mail or at the drop box located at both offices.

Members can report an outage 24/7 by calling 800-221-6987 where they will speak to a Benton REA employee during office hours or a Benton REA authorized answering service when the offices are closed.

If you’ve never visited the Benton REA office in Prosser or West Richland, please stop by and say hello. We love getting to know our members.

New Prosser Office Hours: 7 a.m. – 5 p.m., Monday – Friday

New West Richland Office Hours: 8 a.m. – 5 p.m., Monday – Friday

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