Manager’s Message – August 2020, Worth the Cost

Monthly Manager's Message Header - Powerlines against a sunset

Dear Members,

This year has been mentally, emotionally and, for some, financially draining. In these uncertain times, Benton REA is still here for you, providing necessary electricity and internet service.

In a cooperative, your financial investment in Benton REA not only pays for the electricity you use, but helps keep costs down for all of the cooperative members.

Economic participation is one of our co-op principles. Although utilities are an expense we wish we didn’t have to pay, I believe electricity and internet provide a lot of value for the cost. Life without them would certainly be much harder during a pandemic.

Our offices are still closed for the safety of you and our employees. We’re not accepting cash payments right now, but have six other ways you can pay your Benton REA electric or internet bill.

  • Online—Visit and click “Pay My Bill”. There you can log into your SmartHub account or create one to pay your bill online.
  • The SmartHub App—Once you have a SmartHub account, you can pay on the app. Simply download it from your mobile device’s app store.
  • Pay by Mail—This tried-and-true method is what many of our members rely on to keep their accounts current. Please send us your bill stub and check. No cash, please.
  • Pay by Phone—Use our secure, automated phone number to pay by phone. Just call 855-255-3685 to pay all or a portion of your bill any day of the month.
  • Automatic Deduction—This is the easiest payment option because once you set it up, you won’t have to worry about submitting your payment on time each month. Contact our office to sign up for auto payments from your bank account or credit card. This is the method that I use to pay my Benton REA electric and internet bills.
  • Drop Box—Save a stamp and put your check and bill stub in the drop box at our Prosser or West Richland office. Payments are posted the next business day.

Whichever way you choose to pay, your prompt payments are greatly appreciated. Each dollar keeps the Benton REA electric system running safely and efficiently.

We thank you for your support of your locally owned and democratically controlled electric cooperative utility which, in turn, supports local businesses.

We are proud to keep the electricity and internet flowing to you and your family when you need it most. We’re here for you.


Michael J. Bradshaw signature

Michael J. Bradshaw

General Manager

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