In most cases, using the Add Up Your Energy Savings and discussing your usage with a Benton REA member service representative will identify and solve your usage concerns and provide you with steps to reduce your energy consumption. However, there are some cases in which a visit to your home to conduct an energy audit may be necessary. To inquire about the energy audit program, email Eric Miller or call him at (509) 786-2913, toll free at (800) 221-6987.